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Equipment issues

If you work in a library that has an agreement with the Global Libraries – Bulgaria Foundation and you have a problem with the technology provided by the foundation, from this page you will learn where and how to seek help.

Mandatory steps and instructions for technical assistance in case of a problem with ICT equipment provided by GLBF:
  • In case of a software or hardware problem with the ICT equipment, a representative of the library must submit a service request to the contracted service company on e-mail:
  • In case you experience trouble in contacting the service company, please get in touch with us on e-mail:
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